Earnings preview: Telecoms dial 'S' for sweet spot

By Jamie Sturgeon | Financial Post - Stockhouse.com | Oct. 23, 2010

Make no mistake, there are seismic changes percolating just below the surface of the telecommunications industry.

New wireless competition, major acquisitions that hold the potential to sharply tilt the balance of power as well as new regulatory concerns threaten to drag on earnings for Rogers Communication Inc., BCE Inc. and Telus Corp.

Year to date, none have — while investors have poured funds into the three blue chip stocks in search of stability and yield. The S&P/TSX Telecom index is up 25% since Jan. 1, led by Telus’s 41% rise. Rogers is trading 25% higher and Bell up almost 22%.

The trio have been quintessential market darlings in 2010, a year that was supposed to be defined by instability for the big telecoms. New mobile startups were suppose to be winning over anxious customers in droves. In part as a result, incumbents were suppose to be at each others’ throats (even more-so) to guard not just wireless, but home-phone, broadband and TV subscriptions from rivals stepping up their attack.

The majority of these feuds have not emerged the way some thought, at least not yet, and the stocks show it.

To be sure, the three firms have benefited from a flight to defensive, yield-focused equities, but also from impressive operating results led by — big surprise here — wireless, where competitive threats appear to be largely mitigated.

As reporting season gets underway this week, most analysts agree the stocks hold the strong potential for yet more upside. “We believe all three large wireless incumbents are positioned to report better-than-expected results,” Jeff Fan said in a recent note clients.

Even with vast wireline businesses, it is no secret the major engines behind the profitability for all three incumbents are wireless earnings.

That is why shares in all three suffered a momentary shock last December when Globalive Wireless Management Corp. was given the green-light from Ottawa to launch Wind Mobile. Wind was joined by smaller urban-focused providers Mobilicity and Public Mobile in May, and Videotron Ltee. in Quebec on Sept. 9.

But the last 11 months have shown the new entrant threat to be inconsequential so far. Incumbents have effectively blunted the impact with new products like Rogers unlimited talk-and-text brand Chat, Bell’s matching Solo plans and Telus’s response to re-pricing in Quebec.

“Apart from Videotron’s launch in Quebec, wireless competition remained stable this quarter,” said Jonathan Allen at RBC Capital Markets. “New entrants did not appear to have much of an impact — indeed they have begun slashing prices and offering larger sign-up subsidies — a possible sign that growth is proving challenging.”

For Rogers, an area that will be closely watched is profit margin. CEO Nadir Mohamed warned investors on the last quarterly call that it could face substantial subsidy costs in upgrading its huge iPhone subscriber base to the newest iPhone 4. That threat has also likely been overstated, analysts say, given the short supply of the iconic device since its July 30 Canadian launch.

Rogers, which is expected to report earnings per share of 79 cents and consolidated revenues of $3.187-billion on Tuesday, faced potentially far bigger subsidies expenses owing to its large lead in smartphone penetration relative to Bell and Telus, who each hold about half the base that Rogers does.

But supply constraints mean Rogers margins will be spared, at least until next quarter.

Rogers’ considerable smartphone base stems from a network advantage it held between until last November. It has been almost 12 months to the day that the Bell and Telus activated their joint “3.5G” network, allowing them to sell the iPhone and other advanced smartphones that Rogers provided exclusively until then. The pair have been gaining on Rogers lead since, and are expected to show a further even of share distribution when Bell reports on Nov. 4 and Telus on Nov. 5.

“We forecast the incumbents adding roughly equal ... market share this quarter,” Mr. Allen said. He expects the firms to gain between 120-130,000 new customers apiece — a far cry from a few years ago when wireless was booming, but perhaps an achievement in 2010.

Price, though, has been sacrificed to get growth among those harder-to-find market segments (as one can see with Chatr’s unlimited plans). Analysts see flat to negative trends on average revenue collected per subscriber again this quarter, even as more people convert to smartphones and rack up data charges.

“With data substitution and competition in voice services intensifying, we estimate voice revenue decline continued to accelerate,” Phillip Huang at UBS said in an Oct. 14 note.

Mobile repricing — contained to voice services for now — underscores how new competitive threats are changing market conditions, as well the relative maturity of the wireless industry. Flat to lower revenue trends are now forcing Rogers, Bell and Telus to ramp up efforts to grow home broadband and TV subscriptions.

Bell, which is expected to report earnings of 74 cents a share on $4.496-billion in revenue, introduced its Fibe TV and Internet packages in Toronto and Montreal in the quarter, preceded by the launch of the Optik bundle by Telus in June. Both firms are banking on the bundles to offset wireless pressure going forward and analysts will be looking for an indication on how the new products are being received.

“We will be looking at Telus’s TV additions again this quarter to gauge whether the Optik IPTV offering is gaining momentum,” Maher Yaghi at Desjardins Securities said.

Mr. Yaghi estimates that about 30,000 subscribers were won by Telus (EPS of 73 cents on revenue of $2.469-billion) in the quarter, in line with the pace of acquisitions this year. It means chief Western Canada rival Shaw Communications Inc. will see a modest 2,000 reduction in its cable base, he and other analysts believe.

Bell just began selling Fibe in Rogers’ home market of Toronto in September, but may have had an impact its cable foe already, RBC’s Mr. Allen said.

“Our checks have found that Rogers has been actively contacting customers and offering large discounts,” he said. “It’s motivation is likely a desire to secure its customer base against Bell’s IPTV.”

These small-scale chess moves have had little influence over share values though, nor are they expected to after Rogers, Bell or Telus reports. With strong wireless performances and investors growing thirst for stable dividends, “we expect the recent moment in the stocks to continue for the rest of the year,” Mr. Yaghi said.

There are more bearish takes though.

“Canadian telco stocks are amongst the most expensive in the world,” Dvai Ghose at Canaccord Genuity wrote in a note this week. “We reiterate our fear that that we may be seeing a bubble develop ... that has been driven by an indiscriminate thirst for yield.”

He sees significant challenges that have perhaps gone undetected by the market, not least “unprecedented” discounting on wireless in recent months. Regulatory risks remain as well, with a review of foreign ownership rules now underway within Industry Canada that could hand new entrants big advantages in accessing foreign capital.

Whatever the impacts of the underlying shift will be, analysts say Canadian incumbents seem to be enjoying a relative sweet spot. The same can be said for their investors.

Financial Post
jasturgeon@nationalpost.com

Newser: Wireless startups taking share from Rogers, Bell, Telus: report

Jamie Sturgeon | Victoria Times-Colonist | July 28, 2010

TORONTO -- Canada’s new wireless providers are luring subscribers from incumbents Rogers Communications Inc., Bell Canada and Telus Corp., rather than attracting customers who are picking up a cellphone for the first time, according to one of the first detailed looks at the new competition.

The revelation, among other developments, may revive concerns among investors that upstart players will wreak more havoc in the country’s traditionally staid $16-billion mobile market than has been assumed, while the established firms are likely to hit at their own bottom lines to guard market share, analysts say.

“Hide from wireless,” Jeff Fan at Scotia Capital recommended to clients in a note published Monday. “We expect competition risk.”

About three-quarters of all subscribers with Wind Mobile, Mobilicity and Public Mobile have been cherry-picked from the three major incumbents, a report from Scotia Capital says. It is a higher percentage than some thought would prevail, and could contribute to more aggressive efforts to retain customers at Rogers, Bell and Telus, which together currently control about 96% of the wireless market.

One rumour is that Rogers is set to introduce a new discount brand called “Chat.r.”

Rogers’ new brand would be aimed directly at the area in which new entrants are having the most success: low-income, city dwellers and immigrant communities that want cheap, unlimited voice and text services.

Chat.r will launch during the all-important back-to-school season, typically the highest selling period for a carrier alongside Christmas. Unlike Rogers’ current discount brand Fido, the new service will be completely prepaid with no contracts, closely mirroring the most attractive plans offered by the three new entrants, sources said.

Chat.r will stem subscriber losses for Rogers but at a price. The telecom behemoth will take a hit on the average revenue per user (ARPU) it generates per month, which currently stands at $62.02, the highest among Canadian carriers.

Rogers declined to comment on Chat.r.

“We’re always working to innovate and better serve Canadians, but have nothing to announce at this time,” said Odette Coleman, Rogers’ director of communications.

A new launch would have broad implications for the market. Bell and Telus will almost certainly move to match any repricing while new entrants will also react, threatening all with a punishing price war. “Our concern is that it will ignite retaliations,” Mr. Fan said.

After much uncertainty and — unfounded — anxiety last year, the market has mostly dismissed the new-entrant risk through fiscal 2010. Rogers, Bell and Telus have all seen their stocks rally (as much as 20% in Telus’s case) as ARPU has stabilized and performances have rebounded against weak year-ago comparables.

There may be room left in the run-up as solid second-quarter results are expected again at the end of the month. Yet after that, valuations will be hard-pressed to justify such levels, some say.

“We urge incumbent wireless investors not to be complacent,” Dvai Ghose, analyst at Canaccord Genuity said in a note late last week. The analyst also foresees downward price pressure ahead, especially in Eastern Canada.

In Quebec, Vidéotron Ltée. will launch wireless at the end of summer with aggressive discounts, particularly on data plans which could come in 40% cheaper than current incumbent pricing. Vidéotron operates in Montreal and surrounding areas, but a price cut there could prompt restive customers in other areas to barter for the same.

“Rogers and Bell are particularly susceptible as they enjoy industry leading market share in Ontario and Quebec,” Mr. Ghose said.

With the ability to bundle Internet, phone and TV services, Videotron is expected to experience more sustained success in the wireless market than Wind, Mobilicity or Public Mobile. Despite garnering most of their customers from incumbents, new entrants are believed to be tracking below their own estimates and even the more tempered expectations of analysts.

All four firms won licences to operate cellphone businesses at the 2008 wireless spectrum auction. Wind has been rolling out services across Canada since its December launch, while Mobilicity and Public Mobile began operating in Toronto in May.

jasturgeon@nationalpost.com

FEATURE: DATA TSUNAMI, and how we can avoid it

By Jamie Sturgeon | Canada.com | July 10, 2010

Ever heard of an exabyte? Probably not since it is a unit of measurement so vast that there hasn’t been a need to think about it until recently. The term is a metric, like the much smaller giga or megabyte, that is used to quantify digital data.

By some estimates an exabyte, or EB, is equal to about 50,000 years of high-quality DVD video. Times that by five, and that is how much data is being consumed across global wireless networks annually as ever more BlackBerries, iPhones, mobile modems and now tablet computers attach themselves to the World Wide Web.

And it has only just begun.

From five EBs currently consumed a year, that figure is expected to surge to 50 within four years, according to European network maker Ericsson AB.

“It’s a challenge for carriers,” said Mark Henderson, chief executive of Ericsson Canada at the Canadian Telecom Summit, an annual spring gathering of the industry’s top minds.

Will networks — including Canada’s — be able to cope?

Some do not think so. Jennifer Pigg, vice-president of research for Yankee Group, says “carriers haven’t prepared” for what she calls a data “tsunami” that has already started to clog up networks.

And mobile broadband hasn’t even hit the mainstream. Although accelerated by Apple’s iPhone launch a few years ago, the spectre of a tidal wave of wireless data has only come to the fore in the last 12 months.

AT&T and other major carriers in the United States are already experiencing network congestion resulting in dropped calls, sluggish transfer speeds and other periodic disruptions in certain high-use zones like New York and San Francisco.

“The few, the proud — the AT&Ts — have been the first out of the bunker if you will, and have taken some unexpected shock. Clearly, carriers didn’t realize [the data explosion] would have such a huge impact,” Ms. Pigg says.

Yankee Group suggests that wireless data traffic will increase 10 to 30 times over and above today’s usage within three to five years. Global wireless capacity, on the other hand, will grow to only four times the current bandwidth availability — nowhere near what’s required.

Canada may be more prepared than other nations. From national incumbents Rogers Communications Inc., Bell Canada and Telus Corp., to new startups like Wind Mobile and Mobilicity, Canadian carriers have poured a combined $6-billion since 2008 into building out modern data-centric networks and ballooning the country’s bandwidth capacity.

The majority of Canadian carriers possess advanced high-speed packet access “plus” (HSPA+) systems — the gold standard of modern wireless networks, capable of delivering data transfer speeds of between seven and 21 megabytes per second. That’s on par with fixed-line broadband connections. Moreover, these networks can readily be upgraded to next-generation 4G standards specifically designed to handle massive data loads.

“I think Canadian carriers have done a great job of keeping up with some of the most advanced data networks you see today,” said Ericsson’s Mr. Henderson. “We’re world-class at this point.”

The crowning achievement came last November when Bell and Telus turned on their joint HSPA+ network blanketing 93% of the population. Far more than just providing cellphone services to new areas, the billion-dollar undertaking introduced high-speed Internet to thousands of communities for the first time, bridging the digital divide for untold numbers of rural Canadians.

“The reality is, in Canada we have good service in broadband despite what some studies say,” says Greg MacDonald, telecom analyst at National Bank Financial. “We have high penetration of data at attractive rates. And for a country of this size, the coverage we have is phenomenal.”

Rates are debatable, with Canadian consumers paying higher prices than most other places. But what is certain is that Canada has world-class 3G coverage. Of about 20 large-scale HSPA+ networks operating throughout the world, Canada boasts three, according to the GSM Association, which tracks global deployment.

But even the industry admits demand is soaring and the clock is ticking.

“They are extremely well-prepared, there’s been massive investment. But that’s for now,” said Bernard Lord, president of the Canadian Wireless Telecommunications Association, of the state of Canada’s networks. “To keep up with demand, there will be much more investment required.”

Signs that demand threatens to overwhelm supply have already appeared. Bell has twice flirted with a capacity crunch. At the Vancouver Olympic Winter Games, Sidney Crosby’s gold medal-clinching goal in overtime saw a torrent of texts, streaming video and other data requests flood the network in a single, historic burst of wireless activity.

Those signals got through, but Stephen Howe, Bell’s chief technology officer, said the burst came close to exceeding what the carrier provisioned for. “With Sidney’s goal, we nearly hit capacity,” he said.

It happened again in April, during Game 7 of Montreal’s epic series with Washington during the National Hockey League playoffs. “Even though we added further capacity from the Olympics, in that short period of time we were already experiencing yet again huge growth in volume,” he said.

Every Canadian carrier is closely watching how others are managing.

“It’s not that bad things will happen if we continue on the same path — bad things are happening,” Mr. MacDonald said. “So you start questioning what the solutions are.”

Fortunately, fixes are emerging. “What AT&T — and Rogers and Bell and everybody — is doing, once they realize there is this stress on the network, is to make it as efficient as possible,” said Amit Kaminer, analyst at SeaBoard Group in Toronto.

In May, AT&T eliminated its flat-rate, unlimited data plan in favour of a tiered pricing system based on capped usage. The move limits usage to 2 gigabytes, and charges overage fees to users that exceed that. A second, less-expensive plan gives customers 200 megabytes, or enough to check emails and browse the Web. Analysts say the move better reflects current customer habits while mitigating network stress.

AT&T is also leading the charge in channeling traffic into manageable pools. In late May, it announced that it would set up a local Wi-Fi zone over Times Square in an effort to ease the load on the parent network.

“We’re just starting to find out the consumption patterns and usage on mobile data devices. It took us a couple of years to understand [cellular] voice. It took us a couple years to understand SMS [text flows]. It will take us a couple years to understand data,” Mr. Kaminer said.

Most of the ingredients are in place now to avoid the crunch. Leading microwave “backhaul” technology made by Ottawa-based DragonWave Inc. and others is available to efficiently beam huge amounts of traffic from cell towers into core networks and out to end users.

Other 4G technologies, like more efficient tower cells and data management software systems — collectively known as long-term evolution, or LTE — are already being deployed in the United States and will likely be introduced by Canadian carriers starting in 2012, said Mr. Howe at Bell.

But more efficient networks are only one side of solving the data equation. “The other thing that is fundamental to all this is the availability of spectrum. That’s the real estate we need to be able to deliver services,” said Mr. Lord, a former premier of New Brunswick who joined the wireless lobby association in October 2008.

Spectrum refers to the radio frequency bands wireless traffic flows over. It is a finite resource, which communications providers must share with others, like radio and television companies as well as government.

And more spectrum will be required by carriers.

Adrian Foster, a partner at Ottawa telecom consultants Mclean Foster & Co., and co-author of a recent policy paper released by think-tank C.D. Howe Institute, said that only about half of the spectrum that will be required in the next several years has been allotted.

If supply is to keep up, regulators and Industry Canada must speed up the process of parceling off more airwaves for communications companies. Ottawa is dragging its feet while countries in Europe and the United States are quickly advancing into 4G standards.

“What we’re primarily suggesting is we have gridlock,” Mr. Foster said of the regulatory environment. Waiting too long to free up more spectrum, specifically the 700-megahertz band now occupied by television broadcasters, will mean Canada will fall behind.

A new auction is expected to take place either next year or in 2012, but Ottawa has given no public indication of a concrete timeframe.

“The government has to make decisions,” Mr. Lord said.

On top of the 700MHz bands, another swath of spectrum in the 2.5GHz range is also being eyed for auction. Together, both would go a long way in ensuring Canadian wireless users are not faced with a capacity crunch.

To be sure, Bell and others have room to spare today — Bell has not yet needed to tap spectrum it acquired during Industry Canada’s last auction in 2008 — but demand is climbing fast. In some cases, it is a full year ahead of estimates, Mr. Howe said.

“There is a need for more spectrum, more backhaul — there are challenges,” Mr. Kaminer said, yet he quickly adds: “But we’re not working in a vacuum. There are a lot of companies and people working on this.”

jasturgeon@nationalpost.com

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